Case Studies - ISW - Australian IBM Premier Business Partner Actions
Case Studies
Kudos for ISW Developers from IBM
Challenge: To rapidly incorporate customer feedback into product development
Solution: IBM Rational Team Concert
Rapid development solution brings greater level of customer engagement and user adoption
Award-winning IBM Premier Business Partner, ISW, delivers innovative and intelligent business technology solutions to its clients across a wide range of industries. With a commitment to implementing solutions that fit, the team at ISW are also passionate about making sure that clients maximise the value – and are equipped to access the full functionality – of the software they purchase.
This resolve also sees everyone at ISW, from the sales team to developers, devising innovative solutions that extend the benefits of their IBM software applications...
Fairbrother constructs a reliable backup platform across its remote Branch Locations
Solution: Tivoli Storage Manager Fastback
Construction and building services group Fairbrother was struggling to execute distributed data backup and recovery processes across its nine offices. Lack of regular tape changing at remote sites, data volumes exceeding tape size and a concern about tape reliability prompted them to seek a more effective business continuity solution.
Heatcraft automates business process workflows for compliance and efficiency
Solutions: Workflow-Xpress and Lotus Domino
Heatcraft, a leading manufacturing and wholesale distribution business serving the refrigeration and air conditioning trades, was hampered by its paper-based business processes. A simple purchase requisition could take up to two weeks to process, adversely affecting operational efficiency. Heatcraft recognised that it could not respond quickly to changes in the market unless it upgraded its internal systems.
Tasmanian Perpetual Trustees improve collaboration and customer service
Solutions: Workflow-Xpress and Lotus Notes & Domino
Tasmanian Perpetual Trustees Limited (TPTL) is a major Tasmanian based provider of financial products and trustee services.Established in 1887, Tasmanian Perpetual Trustees is publicly listed on the Australian Stock Exchange. Tasmanian Perpetual Trustees manages over $ 1.2billion in funds under management on behalf of personal, business and wholesale investors in Tasmania. Tasmanian Perpetual Trustees also has a further $ 0.686 billion of assets under advice, through the Company’s role as financial advisor, attorney or trustee on behalf of various trusts, estates and other clients.
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